Call Centre Assistant

at  Specsavers

ELTHAM SPECSAVERS.

Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.
What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £26,000 per annum (experience depending)
• Performance related bonus scheme
• 28 days annual leave plus your birthday off
• Full time including weekend working
• No late nights
• Pension contribution
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Regular team events and team building evenings

What we’re looking for?

Some of the skills we’re looking for include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• Experience with record keeping and managing appointments
• Confidence in using IT systems
• Good Administration Skills
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new

Find out more
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now

Please refer the Job description for details