Call Centre Associate / AMK

at  TEMPSERV PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Nov, 2024USD 2300 Monthly10 Aug, 20241 year(s) or aboveCustomer Service,Interpersonal SkillsNoNo
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Description:

REQUIREMENT:

  • Min O level / ITE / Diploma in any discipline
  • Prefer 1 year experience in Customer Service / Call CentrePossess excellent customer service, communication and interpersonal skills

  • Tempserv Pte Ltd
    EA License No: 06C3745
    Ivy Ng / EA Personnel No: R110259

Responsibilities:

  • Handle customers’ queries (via telephone / email) escalated from Call Centre
  • Reports to the team lead and Contact Centre Manager
  • Assist in the documentation of operational procedures
  • Respond promptly to and record details of customer enquiries
  • Handle and resolve issues raised by customers and record details of actions takenEscalate requests and unresolved issues to management
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REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Singapore, Singapore