Call Centre Reconciliation Clerk

at  Nu staff Recruitment

OVERVIEW

Our well established client seeks enthusiastic individuals with call centre and reconciliation experience to join their friendly team in Woking.

QUALIFICATIONS

• Previous Call Centre experience.
• Previous Reconciliation experience.
• Excellent organisational abilities to manage multiple tasks effectively.
• Previous experience in an office or administrative role is an advantage.
• Good communication skills, both verbal and written, are essential.
• Ability to work independently as well as part of a team.
• Familiarity with basic computerised systems is beneficial.
  If you are a motivated individual with a passion for providing exceptional service while maintaining meticulous records, we encourage you to apply for this position.

• Greet customers warmly and assist with their enquiries regarding refunds and credit notes.
• Perform data entry tasks accurately and efficiently, ensuring all records are up to date.
• Making outbound calls to chase outstanding debts.
• Accept inbound calls from customers wanting to discuss their accounts.
• Handle phone calls with professionalism, demonstrating excellent phone etiquette.