Call Centre Representative - Legal

at  Lowell Group

LEGAL RECOVERIES ASSOCIATE

Salary: From £23,540 depending on experience, raising to £25,832 after 12 months when you’re fully performing in role, plus a quarterly performance related bonus of up to 20%
Location: Leeds, Thorpe Park, Hybrid
Shifts: Hours between 9.00am - 6.30pm, including Saturday rotation.
Start dates: Looking for a new start? We’re interviewing now for start dates in the New Year.
We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group, with offices across Europe, we’re a leading credit management company, whose ethical and principled approach to the treatment of customers also makes us one of the most trusted and respected.

TO JOIN US, YOU’LL NEED:

• Enthusiasm, passion, and dedication
• Resilience and adaptability to change.
• Strong communication skills
• A desire to help each customer in the most compassionate way.
• The ability to motivate yourself to achieve your goals every day.
• Ideally you would have a customer service experience and. If your background is in sales, retail or any kind of customer facing role then you could be the one we’re looking for!
  A mission that gives back:
  With us you’ll have lots of opportunities to make an impact on your personal development. We have a big focus on helping our colleagues develop their careers and grow with us, together. Examples of recent Legal Recoveries Associate promotions are to, Floor Supervisor, Team Leader, Real Time Analyst, Paralegal and so much more, you really get out what you put in.
  Everyone can help us make a difference here. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better from all, we think you’ll fit right in.
  Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.

Please refer the Job description for details