Campus Engagement Manager

at  Endeavour

• Collaborative and supportive team environment
• FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products
• Beautiful campuses all located conveniently to public transport

ROLE TYPE: PERMANENT, FULL-TIME

Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across Australia. Courses on offer are in the fields of Naturopathy, Nutritional and Dietetic Medicine, Chinese Medicine, Acupuncture and Health Science.
Backed by UP Education, the largest private tertiary training provider in New Zealand, 26,000 students educated every year, 50 campuses, 19 cities across New Zealand and Australia with 27 years academic experience and a highly experienced management & governance team.
We aim to be the leader in natural health education, producing experts that keep the world well. We look to transform passion into purpose and are committed to the future and success of natural health!

For more information, please visit the following:

• Values: https://youtu.be/AgC7RCC6Wpk
• Join a passionate team: https://youtu.be/8EgGtpYlmBw
• Our way of giving back: https://youtu.be/I_sA3B8GNRM

ABOUT THE ROLE

You will be responsible for providing a seamless student experience across student support mechanisms and support activities in clinics and on campus. The objective, as a leader and custodian of campus culture, is to enhance the overall student experience by implementing initiatives and fostering an engaging and supportive environment conducive to student connections, growth and successful graduate outcomes.

Key Responsibilities include:

• Student Engagement & Support - Plan, manage, and deliver a variety of student support and engagement / campus events ; Monitor student engagement analytics to inform continuous improvement; Introduce innovative engagement initiatives; improve the quality management of student support services, collateral, support communications
• Staff Management & Stakeholder Engagement - Manage Campus Student Engagement teams - Clinic and Campus Coordinator (CCA), and Student Support Officer (SSO) to ensure exceptional student support; Lead a performance-driven team culture focused on proactive service and support for students; Effectively administer HR processes, including recruitment, performance reviews, leave, professional development, and performance management
• Campus & Clinic Operations Management - Manage daily campus operations, including budgeting, resource optimization, WHS compliance; Develop and implement strategic operational priorities for the local clinic to ensure profitability and budget alignment, while overseeing daily clinic operations including budgeting, resource optimization, timetabling optimization, booking capacity, WHS compliance, and maintaining a safe and efficient clinical environment for staff, students, and clients.