Campus Events & Properties Hospitality Clerk

at  Wilmington College

Serves as an assistant to the current Manager of Events & Properties. Aids in logistics for all campus events-internal and external, assists with managing student workers, performs high-level cleaning of certain facilities, and promotes a positive guest experience at all levels.

Specifics Duties and Responsibilities:

• Maintains regular communications with Manager on all campus reservations.
• Collaborates with multiple campus departments on logistics.
• Manages physical set-up of tables, chairs, and other resources for campus needs. Must have the physical ability to safely and effectively lift, push, pull, and carry tables, chairs, and other resources
• Serves as a back-up for Manager with the Skedda scheduling platform.
• Performs cleaning at specific guest facilities with a high level of attention to detail. Must have the physical capabilities of using cleaning equipment and climbing a ladder, reaching, bending, and moving in all ways to perform cleaning duties.Must have the experience and ability to perform laundry duties.
• Maintains cleanliness and organization of storage areas and campus resources.
• Routinely cleans specific rental locations.
• Manages the inventory of all departmental resources.
• Services clients during events, camps, and conferences.

Skills Required:

• Customer service oriented.
• Attention to detail.
• Physical ability to lift and move equipment.
• Clear communicator with internal and external customers
• Ability to think quickly and make safe, sound decisions.
• Proficient with Microsoft Office.
• Ability to pivot quickly when needs change or situations arise.
• High level of integrity, honesty and trustworthy with confidentiality.

Qualifications:

• Bachelor’s degree preferred, customer experience 2 years
• Ability to communicate effectively with students, staff and faculty at all levels
• Evidence of management experience
• Ability to multitask

• Maintains regular communications with Manager on all campus reservations.
• Collaborates with multiple campus departments on logistics.
• Manages physical set-up of tables, chairs, and other resources for campus needs. Must have the physical ability to safely and effectively lift, push, pull, and carry tables, chairs, and other resources
• Serves as a back-up for Manager with the Skedda scheduling platform.
• Performs cleaning at specific guest facilities with a high level of attention to detail. Must have the physical capabilities of using cleaning equipment and climbing a ladder, reaching, bending, and moving in all ways to perform cleaning duties.Must have the experience and ability to perform laundry duties.
• Maintains cleanliness and organization of storage areas and campus resources.
• Routinely cleans specific rental locations.
• Manages the inventory of all departmental resources.
• Services clients during events, camps, and conferences