CAN - Operations Officer II

at  Robertson and Company

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Operations Officer (Business Signing Officer) to join our client.
Contract Dates: 12 months with potential to extend or convert
Pay Rate: $22 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

• Opens new commercial deposit accounts
• Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)
• Opens additional accounts for existing customers via Letter of Direction
• Obtain/compile required supporting documentation
• Follows AML, regulatory & legal compliance requirements

Experience & Qualification Requirements:

• Fast-paced, multitasking, work well under pressure
• Basic understanding of AML Compliance
• Computer Savvy - MS Suites Excel: basic understanding
• Typing speed min 60-65 wpm
• Previous admin work/ previous Ops officer work - 2+ years
• Customer service experience considered an asset

Personal Attributes:

• Excellent verbal and written communication skills, attention to detail, and excellent interpersonal skills
• Strong Problem-Solving Skills and Multitasking skills

• Opens new commercial deposit accounts
• Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)
• Opens additional accounts for existing customers via Letter of Direction
• Obtain/compile required supporting documentation
• Follows AML, regulatory & legal compliance requirement