Ecolab’s Pest Elimination Division protects the health and safety of our customers, and our customers’ customers, with industry leading science-based pest prevention solutions. Focused exclusively on commercial pest elimination, we bring cutting-edge innovation to diverse markets, sharing our expertise to help companies strengthen and protect their brand, enhance customer satisfaction, increase efficiency and implement more environmentally sustainable practices.
The Canada Division Manager will plan, direct, train and evaluate the overall service and sales activities of the Pest Elimination Division - Canada with a focus on providing exceptional pest elimination services. The position will lead and direct a sales and service team to significantly increase the penetration of the Pest Elimination Division and build strong and lasting relationships with customers across Canada. The position will lead corporate account sales across Canada and interface with the Corporate Accounts team for North America.

BASIC QUALIFICATIONS:

• Bachelors Degree in Business, Commerce, Marketing or related discipline or equivalent Ecolab experience.
• Minimum 5 years of experience managing managers
• Sales/service delivery experience with at least 6 - 8 years demonstrated sales/service management experience with national or regional or corporate accounts sales/service management exposure.
• Demonstrated ability to develop and execute effective sales/service delivery strategies.
• Management experience within the food service industry is an asset.
• Able to travel to the US for training/meetings.

TECHNICAL SKILLS AND KNOWLEDGE REQUIRED:

• Strong leadership skills
• Strong business and financial acumen
• Strong oral and written communications skills
• Functional ability to operate computer and computer applications
• Able to work well under pressure, juggle tasks and work efficiently against deadlines.
• Able to prioritize multiple projects and adjust workload of team accordingly.
• Proven ability to work in a fast-paced work environment.
• Able to exercise good judgement and sensitivity due to the competitive nature of proprietary information.
• Possess a passion for selling and a commitment to exceptional customer service.
• Good business sense coupled with the necessary understanding of how to operate in a competitive environment is essential.
• Able to learn, assess and apply new sales/service delivery models.
• Able to motivate the sales/service team and generate excitement for the brand(s).
• Creative and catalytic - able to generate ideas and solutions.
  

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• Accountable for 8 District Managers, CAM and SDM team.
• Responsible for managing Canada Pest P&L.
• Develop and implement annual business plans to achieve sales plan through customer growth, new customer activity, competitor inroads, and leveraging CTC. opportunities. Additionally, ensure the achievement of the sales plan is accomplished at a rate and profit margin consistent with the regional business plan.
• Ensure all the drivers contributing to market penetration and growth are in place and working effectively in order to optimize growth and further expand the Pest Division’s leading market share.
• Direct activities to create a high level of customer satisfaction through the adoption and rollout of Pest Intelligence, provision of rapid response, excellent results, value-added services, and effective customer communication and relationships.
• Review escalated complaints or service issues and review corrective actions with District Managers and other appropriate associates.
• Accelerate sales through multiyear partnerships and/or strategic alliance agreements with key Global, National and strategic accounts. Focus on pursuing highly visible, progressive, profitable market leading accounts that are strategic to Ecolab’s future and growth.
• Stay informed regarding changes and trends with national chains; communicate current market information such as trends, sales techniques, application of products in various markets, suggested marketing programs, etc. to senior management on a regular basis.
• Provide support to management team for the full range of management issues relating to recruitment, training, development, employee relations, planning and organization of a professional, service-oriented, customer focused sales team.
• Develop, maintain and motivate a high-performance sales/service team to maximize efficient utilization of company personnel, equipment and resources