Cancer Careline Coordinator

at  East Kent Hospitals University NHS Foundation Trust

Qualifications and training GCSE in Maths and English or Equivalent Good knowledge across a range of health or social care settings Experience Excellent keyboard / PC skills including effective use of Microsoft Office Experience of working for and within a team Previous experience in customer service or reception Experience of dealing with non-routine and complex problem solving Ability to produce Excel spreadsheets or Work documents. Experience of working with Allscripts, Sunrise and other NHS systems Working knowledge of KOMS (cancer database) Experience of working within Cancer Relevant health or social care experience at Band 3 or equivalent Skills Ability to prioritise workload and meet deadlines Ability to communicate with, co-ordinate and liaise with a multidisciplinary team Ability to remain calm in a busy environment whilst working under pressure Able to make judgements involving facts or situations requiring some analysis Data entry, text processing, storage of data, numeracy, accuracy and attention to detail Demonstrate flexibility to adapt to the needs of a changing service. Triaging Skills Knowledge and insight into treatments and cancer pathway Governance Demonstrate patient focused approach Personal/professional attributes Upholds and models the Trust values Capable of lateral thinking Assertiveness Flexible/adaptable Motivator Good patient advocate To be an excellent role model Other requirements Able to travel in a timely manner between sites Shows empathy and sensitivity Friendly and approachable Able to work effectively as part of a tea

Please refer the Job description for details