Cancer Navigator Living with and beyond Cancer

at  University Hospitals Coventry and Warwickshire NHS Trust

We have an exciting opportunity for an enthusiastic, proactive person to join our our Personalised Care team.
The post holder will be required to work autonomously and will need to be able to demonstrate excellent communication skills to deal with complex situations, service users and multi-disciplinary teams, either over the phone or face-to-face.
The ideal candidate will be confident, self-motivated, be able to manage their time effectively, with the ability to display advanced IT, administrative and organisational skills. Competence in data collation and input is also required. Commitment and compassion for patients and the quality of care they receive will be imperative.
The Cancer Navigator will form an integral part of the multidisciplinary team in caring for the physical, social, and psychological needs of patients and carers diagnosed with cancer throughout their treatment pathway.
The post holder will have daily direct contact with patients and their families, providing support, advice, signposting, and assistance with the Personalised Care Agenda for Cancer. This will include supporting with the continued implementation of the national recommendations to include Holistic Needs Assessment (HNA) and care planning, health and well-being events, end of treatment summaries and self-management remote monitoring.
The role will also involve the undertaking of administrative tasks deemed suitable to the role by the Project Delivery Manager.
The post holder will work as part of the Personalised care team under the guidance and supervision of a registered practitioner to support.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
Arrange and support completion of the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway. This will include the navigator assisting the patient with completing their eHNA where appropriate. This will ensure that patients are signposted in a timely manner to appropriate services, be responsible for keeping all HNA assessments up to date electronically and maintain databases.
Provide support to the Programme Delivery Manager, in responding to the non-complex patient needs, and where appropriate make necessary referrals to other health care professionals.
Assist in the development of end of treatment summaries alongside the programme manager to ensure the timely communication of patient information to the primary care setting.
Assist with the planning and delivery of health and well-being events.
Organise and prioritise own workload according to identified needs.
Communicate effectively (daily and directly, face-to-face and telephone) with a range of individuals on various levels, e.g.: - patients, relatives, carers, other health / social care professionals and community workers.
Work with the Programme Delivery Manager in promoting equity for patients across Coventry and Warwickshire.
Assist in capturing cancer data on all patients on the eHNA system and assist in audit of this data.
Assist in maintaining and developing databases and monitor the processing of this data.
Assist in the development of care pathways and implement improvements to the administrative element of the pathway.
Ensure that administrative and clerical functions are carried out to the highest quality standards by monitoring and improving services.
To participate and display a willingness to learn develop any relevant technical competency/area of interest and keep up to date with current local and national issues and developments.
To be responsible for own learning in knowledge base relevant to own clinical area including mandatory training.
To participate in regular formal supervision and develop a personal development plan and departmental competency frameworks to promote learning and enhance skills.
To be responsible for managing own daily timetable of delegated tasks including time for supervision and training
To undertake any such duties as may be required from time to time, that are consistent with the responsibilities of the grade.
To comply with the Trusts and departments policies, guidelines, and procedures.
To attend all mandatory training as required in line with the Trust employment and professional need.
To participate in team meetings.
To be responsible for informing the line manager of any issues relating to the ability to safely carry out duties.
To be aware of departmental duties and initiatives to ensure a safe environment, recognising patient’s requirements for privacy and dignity.
To recognise and comply with the Trust and departmental policies and procedures for incident reporting.
To always ensure confidentiality in accordance with Trust policy and procedure.
For further details please see the attached job description

Please refer the Job description for details