Captain
at The Biltmore Villas
Dubai, دبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 13 Oct, 2024 | Not Specified | 14 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
As a Captain in The Biltmore Hotel Villas, you are responsible for ensuring a smooth and enjoyable dining experience for guests. Your role involves supervising and coordinating the activities of the waitstaff, managing reservations, and maintaining a high standard of service. You play a pivotal role in guest satisfaction by overseeing the order-taking process, ensuring accuracy in food and beverage delivery, and addressing any customer inquiries or concerns. With strong communication skills, you contribute to a positive and efficient restaurant operation, creating an atmosphere that reflects the establishment’s service standards.
Responsibilities:
- Supervise and coordinate the activities of the F&B Associates, ensuring efficient and effective service.
- Oversee the order-taking process, ensuring accuracy and timely delivery of food and beverages.
- Manage reservations, seating arrangements, and guest flow to optimize restaurant occupancy.
- Address customer inquiries, concerns, and special requests in a courteous and professional manner.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Monitor and maintain cleanliness and organization in the dining area.
- Train and mentor the F&B Associates, providing guidance on service standards and customer interactions.
- Uphold and enforce hygiene, safety, and sanitation standards in the restaurant.
- Collaborate with other departments, such as the kitchen and bar, to ensure seamless operation.
- Handle guest feedback and resolve issues promptly to enhance guest satisfaction.
- Assist in creating and maintaining a positive work environment for colleagues.
- Stay informed about menu items, specials, and promotions to provide accurate information to guests.
- Support the management team in implementing policies, procedures, and training programs.
- Conduct pre-shift briefings and debriefings to keep F&B colleagues informed and motivated.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Dubai, United Arab Emirates