Car Park Intercom Operator - Kingston

at  APCOA PARKING UK LTD

THE ROLECar Park Intercom Operator – Kingston – £13.15 per hour – Full-Time and Part-Time Hours Available!
Are you an enthusiastic, professional candidate with excellent communication skills? Do you thrive in a fast-paced environment? If so, we have the perfect role for you!

ABOUT YOU:

We are looking for someone who is bright, enthusiastic, and professional with a passion for providing outstanding customer service. The ideal candidate will have:

• Excellent interpersonal skills and a confident telephone manner.
• Good computer skills, with basic knowledge of Microsoft Office.
• A minimum of 2 years of administrative experience.
• Previous experience in a helpdesk or receptionist role is desirable.
• Self-motivated, articulate, and able to work on your own initiative.
• Smart, professional appearance with strong analytical and organizational skills.
• Positive, outgoing, and persuasive in communication.

ABOUT THE ROLE:

As a Car Park Intercom Operator, you will be the first point of contact for all queries received through the car park intercom system. You will ensure a smooth and professional experience for members of the public and support the operational efficiency of our car park services.

MAIN RESPONSIBILITIES:

• Answer incoming calls via the car park intercom and provide excellent customer service.
• Maintain and update car park databases with accuracy and efficiency.
• Assist the contract manager and supervisors with basic office duties as required.
• Adhere to Health & Safety requirements and best practices at all times.
• Undertake any additional duties as necessary or requested, ensuring a high standard of work.