Card Process & Fraud Mitigation Analyst (Contract)

at  Petron Malaysia

Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.

Requirements

• Bachelor Degree in Business Administration, Economics, Marketing, and other relevant disciplines with CGPA >3.00.
• Proficiency in English and Malay.
• Strong analytical skills with experience in Excel & Access.
• Ability to work well in a team environment.
• Excellent interpersonal and communication skills

• Investigate and audit fraud cases related to loyalty compliance at service stations.
• Monitor and visit stations with high fraud activities and analyze reports on suspicious transactions.
• Review and analyze fraud redemption reports to identify patterns and trends.
• Coordinate with relevant departments to follow up on fraud investigations.
• Prepare and present weekly/monthly status reports on fraud cases.
• Conduct fraud control analysis and recommend process improvements.
• Collect, interpret, and report loyalty data to relevant business units.
• Work closely with the team on verifying card samples from weekly High Transaction Reports (HTR).
• Coordinate with internal and external audits to ensure compliance.
• Handle ad-hoc assignments related to fraud mitigation as required by the Card Control & Fraud Mitigation Lead.

Requirements

• Bachelor Degree in Business Administration, Economics, Marketing, and other relevant disciplines with CGPA >3.00.
• Proficiency in English and Malay.
• Strong analytical skills with experience in Excel & Access.
• Ability to work well in a team environment.
• Excellent interpersonal and communication skills.

At Petron, we are not just in the business of oil, we are also in the business of fueling lives.