Care centre agent - Omani citizen only

at  Allianz Partners

Muscat, محافظة مسقط, Oman -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate06 May, 2025Not Specified07 Feb, 20252 year(s) or aboveGood communication skillsNoNo
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Description:

OVER VIEW

The main duty of a CareCentre - Agent is to respond to telephone inquiries about the company’s products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with CareCentre – Team Leader and CareCentre - Manager accordingly and comply to provide a customer-oriented service at all times.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Muscat, Oman