Care Co-ordinator

at  Kingsfold Medical Centre

KINGSFOLD MEDICAL CENTRE Job Specification Job Title: Care Co-ordinator / Operations Manager Hours of Work: 30 Responsible to: Practice manager Job Summary: Supporting the Practice Manager in the day to day operations of the Practice, ensuring staff achieve their primary responsibilities and the Practice delivers consistently high standard of care in a safe and effective manner. Providing leadership and guidance to all Practice staff. Job responsibilities: - Strategic management & planning The post holder will: - To be aware of national, local and practice quality standards for chronic disease management To provide support to clinicians in correctly identifying and targeting patients for assessment To assist the Practice Manager in producing and analysing reports To assist the Practice Manager in ensuring that the Practice is fully compliant in its outcomes, for example, Care Quality Commission, Infection Control, Premises inspections. Quality and outcomes framework to ensure that all clinical domains have maximum achievement, run reports, send invitation texts and letters, validate registers Work with Reception to ensure that effective workflow management of systems and oversee tasks to ensure an effective service is provided Review internal policies and protocols to ensure they remain appropriate to deliver a quality service Rota/appointment system To ensure the clinical rota meets the requirements of the patients and contractual obligations Identify gaps in the rota and work with the relevant individuals to address with the authorisation from their line manager Approve Administrative Staff annual leave to ensure adequate staffing levels and compliance with practice policy Evaluating, organising and overseeing recruitment, staff inductions programme.
Support Practice manager with organising medical students rota External Representation When required, attend, support and represent the practice view at meetings, contract negotiations or meetings ensuring key decisions are communicated to the Partners at Team meetings. Please note this list is not exhaustive and you may be required to undertake other duties relevant to the post

Please refer the Job description for details