Care Co-ordinator

at  PrimaryCareCareers

ABOUT THE CANDIDATE

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

The ideal applicant will have the following skills, experience and qualifications:

• Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
• Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Experience of completing holistic person-centred care planning assessments.
• Strong listening and communication skills.

ABOUT US

• We are a friendly, supportive, democratic, well organised and enthusiastic primary care network, dedicated to providing traditional family orientated general practice based in a new purpose built single site health centre in Harlow for the PCN.
• The PCN has over 40,000, patients from three practices. Lister Medical Centre based at Lister House, Staple Tye and The Ross Practice & The Hamilton Practice based at Keats House, Bush Fair.
• Innovative team structure, including social prescribers, care coordinators, clinical pharmacists, ECPs, advanced practitioners, general practice assistant and an adult mental health worker.
• We are a training hub and support learning & development.
• System One clinical system
• Easy access to M11/M25, close to London and Stansted and attractive Essex and Hertfordshire countryside, excellent schools
  Informal visits or contact prior to the interview process are welcome.

Harlow South Primary Care Network has an opportunity for a care co-ordinator to join our team on a full-time basis 37.5 hours per week over 5 days.
The post-holder will provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients. We look forward to the addition of a care coordinator to the PCN and would be able to support someone new to the role providing support and training as needed.

The main duties of the role include:

• Working with GPs and other professionals within the practice to identify and manage a caseload of patients. Particularly working with vulnerable patient groups with long-term conditions that may require this extra support. This may include working with individuals, their carers, families and healthcare teams.
• Using in-depth knowledge of locally available support and services to develop care plans with patient, focusing on prevention.
• Supporting the coordination of all key activity, including access to services, advice and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred.
• Helping patients prepare for, or follow-up after, clinical conversations.
• Supporting digital initiatives.
• Using clinical systems on a daily basis, with confidence to run searches and keep care records up-to-date.

Please see attached for further information.