Care Co-ordinator

at  SURE HEALTHCARE

COMPANY EXPECTATIONS

The following is a brief overview of what our expectations are from our Industrial Sector Manager:

• Promote the Sure Group within the region at all times
• Adhere to company policies and procedures at all time
• Promote good recruitment practices and professionalism at all times in line with governing bodies and professional industry standards
• Work in an ethical, positive and respectful manner at all times
• Meet company expectations with regards to branch performance and budgetary targets
• To implement branch policies and procedures to meet the managements expectations
• To create a TEAM ethos and working environment
• Stay current with latest industry trends

Job Types: Full-time, Permanent, Fixed term contract
Pay: £26,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Kingston upon Hull HU3 2AA: reliably commute or plan to relocate before starting work (required)

Experience:

• providing care: 1 year (preferred)

Work Location: In person
Reference ID: Hull C

A+ customer service skills as you will be the face of the Sure Healthcare brand.

• Rota’s
• Recruitment – reference, booking interviews, booking training, online training, DBS checks.
• Day to day putting out fires, answering questions, being a point of call.
• General admin, answering the phone and emails. Collecting time sheets.
• Covering care, short notice, uncovered care
• On- cal

JOB PURPOSE

The purpose of the Care Coordinator role is to promote Sure Healthcare as the complete healthcare provider of choice within the local and surrounding areas for domiciliary care, supported living services and community support offerings. We are expanding with a rapid rate of growth thanks to our outstanding reputation and are looking to build on this.

ROLES & RESPONSIBILITES

We are looking for an enthusiastic and committed individual to join the rapidly growing care team.
The position would be titled Care Coordinator and would report to the Registered Manager. The role will involve the ongoing recruitment of Healthcare professionals, assistance with coordinating weekly rotas, keeping regular contact with both staff members and clients to keep everyone fully updated and informed. Building lasting relationships to strengthen the company’s position and updating compliance documents and records as required.
This is a fast-paced and diverse role that will enable you to use and develop your communication, relationship building and problem-solving skills.
You’ll be working as part of a close-knit team and the wide Sure Group division in their newly acquired Head Office. The core attributes of the role will involve building strong relationships with existing clients as well as supporting the care team out in the community as and when required. This list is not exhaustive.
Location – Based in Hull covering North Lincs area
Hours of Work – Mon-Fri 8:30am-5pm
Salary -£26,000-£28,000 DOE
What Will It Involve
Recruitment via a variety of channels such as Indeed, social media, Reed etc
Relationship Management
Staff Engagement and team building
General admin of compliance documentation in line with CQC requirements.
As a healthcare provider we do operate a 24 hour on-call service, this will be shared equally on a rota basis with Other Office Staff.
Previous experience as either a care coordinator or recruitment consultant will be highly beneficial.
You will need strong rapport building skills to assist you with developing client and staff rapport, you must be computer literate and comfortable using Microsoft Office (especially Excel). A background in the healthcare industry is essential.
You will enjoy using your problem-solving skills to find creative solutions to barriers that stand in the way of achieving your goals.
You will possess

A+ customer service skills as you will be the face of the Sure Healthcare brand.

• Rota’s
• Recruitment – reference, booking interviews, booking training, online training, DBS checks.
• Day to day putting out fires, answering questions, being a point of call.
• General admin, answering the phone and emails. Collecting time sheets.
• Covering care, short notice, uncovered care
• On- call