Care Coordinator

at  Caremark Home Care in Wandsworth

Competitive salary
Additional half day’s holiday for each week of on call undertaken (in rotation with other office team members)
Contributory pension scheme
Caremark Wandsworth is recruiting an experienced Care Coordinator to work closely together with our small friendly office team and team of carers. The role includes: coordinating carers’ and customers’ schedules; responding to existing customers and carers; handling new potential customer enquiries and matching these to carers’ availabilities; recruitment and interviewing of new carers; carrying out carer supervisions/appraisals and administrative tasks, ensuring compliance with Caremark’s policies and procedures.

We wish to recruit a person who shares our values; we:

• are caring, and are committed to excellent care
• are honest and transparent
• are reliable
• respect others
• work together
• are committed to learning and developing

In addition, we are seeking candidates with the following capabilities:

• Care coordinating experience.
• Excellent telephone manner.
• Good communication skills, both oral and written.
• Ability to engage quickly, effectively and in a friendly, professional manner with anyone.
• Computer literate – ability to use Access People Planner and Access Care Planning (respectively our rostering and electronic care management systems), as well as being confident using all Microsoft Office 365 software.
• Highly accurate, with excellent attention to detail.
• Well-organised, and a good time manager, able to prioritise tasks effectively.
• Real-time problem-solving skills, intelligent and comfortable with working under time pressure.
• Good office administration/filing; enthusiastic and happy to “muck-in” with all office tasks and activities.
• Live within the London Borough of Wandsworth, or close by.

The salary will be based on experience/capability, in the range £25,000-£27,000 per annum.
Office hours are 9:00am to 5:00pm Monday to Friday, plus on call on a rotational basis with other members of the office team; for each week of on call undertaken there is an additional half a day holiday entitlement.

Please refer the Job description for details