Care Coordinator - Horsham Central PCN

at  Alliance for Better Care

Reports to: Business and Transformation Manager
Responsible to: Clinical Director
Proposed salary: Band 4.1 – 5.4 on the ABC pay scale, which is equivalent to £23,285.69 - £28,385.13 per annum (dependent on experience)
Hours of work: Fulltime
Base: Holbrook Surgery and Riverside Medical Practice

JOB SUMMARY

This role is to support the smooth co-ordination of patient care for one practice within the Primary Care Network for the benefit of our patients.
The Care Coordinator will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, empowering them to be independent whenever possible and working with the care team to evaluate interventions.

JOB DESCRIPTION AGREEMENT

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

KEY RESPONSIBILITIES AND DUTIES

• To support adult patients and assist them through the healthcare system by acting as a patient advocate and navigator, empowering them and educating them to promote and support their independence.
• Use practice data to make informed decision, identify inequalities and initiate projects to improve services and the lives of our patients and community.
• To talk to patients, and where appropriate their families and/or carers, on the practice premises, remotely by telephone or video, or in the patient’s home if needed.
• Liaise with Care Homes as necessary.

GENERAL RESPONSIBILITIES

• Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
• Attend ongoing training and courses to keep abreast of new developments in health care.
• Treat patients with empathy and respect and conduct oneself in a professional manner.
• Attend and contribute to relevant meetings.
• Duties may vary from time to time, without changing the general character of the post or the level of responsibility.