Care Coordinator/ Manager - Office Hours
at ENVIRODYNAMICS SOLUTIONS PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Oct, 2024 | USD 4800 Monthly | 08 Jul, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
The Care Manager supports and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare stakeholders.
Job Responsibilities*
- Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners .
- Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
- Performs triaging for transitional care referrals and right sites care to other external providers when necessary
- Triage and assess patient’s medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
- Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
- Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
- Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
- Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
- Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
- Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
- Promote and guide positive changes in patient’s lifestyle in the community.
- Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
- Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
- Document assessments, plans, and outcomes promptly and accurately in the relevant system.
- Maintain high level contact with step-down facilities.
- Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
- Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
- Any other duties as assigned by Reporting Officer.
REQUIREMENTS*
- Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
- 3 - 5 years of experience in healthcare settings is preferred.
- Knowledge in geriatric and community care will be an advantage.
- Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
- Organised, analytical, able to fit different pieces of the puzzle together.
- Preferably with 3 years of Nursing/ Healthcare experience background
- With MS word/ Excel/ Powerpoint skillsOffice Hours
Responsibilities:
- Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners .
- Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
- Performs triaging for transitional care referrals and right sites care to other external providers when necessary
- Triage and assess patient’s medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
- Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
- Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
- Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
- Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
- Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
- Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
- Promote and guide positive changes in patient’s lifestyle in the community.
- Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
- Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
- Document assessments, plans, and outcomes promptly and accurately in the relevant system.
- Maintain high level contact with step-down facilities.
- Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
- Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
- Any other duties as assigned by Reporting Officer
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Nursing social work or allied health profession
Proficient
1
Singapore, Singapore