Care Coordinator

at  McLaughlin Recruitment Group UK

Company: McLaughlin Recruitment Group (MRG) are hiring on behalf of our client who are a leading Domiciliary Care company.
Location: Gerrards Cross
Type: Full-Time
Salary: £25,000 - £26,000
Role Overview: We are currently seeking a skilled and compassionate Care Coordinator. In this role, you will be instrumental in managing a team of support workers and healthcare assistants, ensuring the highest standards of care for clients. This would be a great progressive route for a future RM.

• Line manage a small team of support workers and healthcare assistants, providing necessary support during their employment.
• Directly manage the care of allocated clients, emphasising positive outcomes and active participation.
• Oversee client visits, conduct office work and consultations, and perform service reviews and quality assurance visits.
• Undertake supervisions with support workers and healthcare assistants, including mentoring checks.
• Ensure adequate staff cover for timely care and support delivery.
• Monitor carer allocation, maximizing efficiency through call monitoring systems.
• Collaborate with the office team to maintain accurate client records.
• Resolve conflicts arising from clients, staff, and stakeholders in a prompt and effective manner.
• Learn to operate rostering software efficiently.
• Handle short-term roster changes and plan regular visit schedules for new clients.
• Utilize your experience in a similar role with qualifications in Health and Social Care.
• Think on your feet, juggle priorities, and demonstrate flexibility with excellent telephone manners and computer skills.
• Possess the right to work in the UK, a full driving license, and full access to a car. Being on the DBS update service is an added advantage.
• CQC Knowledge also an advantage