Care coordinator Receptionist

at  Alma Medical Centre

The position involves working in a busy team environment undertaking telephone work on a busy reception desk, carrying out various administrative duties. Duties will include dealing with patients over the phone and face to face, liaising with GP’s and other healthcare professionals and undertaking a wide variety of daily administrative tasks in order to ensure the smooth running of all departments across the Practice. A commitment to adhering to strict confidentiality protocols is essential. *Person SpecificationCandidates should, ideally, have worked in a similar role within the medical industry and must possess strong interpersonal and customer service skills.
The ideal candidate will have the proven ability to undertake multiple tasks under pressure and possess an excellent telephone manner. Good communication skills and an ability to record detail accurately are also essential. *Prospective candidates will need to demonstrate the following: Good organisation skills and ability to prioritise effectively Self-motivation and commitment to a busy role, A can-do attitude Strong IT skills including Word and Excel and Out look Smart and presentable appearance, A calm and professional manner and an adaptable approach to work Ability to deal with a wide range of people in sometimes demanding and emotionally difficult situations, Ability to listen carefully, understand patient requirements quickly and record accurately, Good team ethos and a commitment to working effectively as part of a wider multi-disciplinary team Adherence to strict codes of confidentiality at all time

Please refer the Job description for details