Care Coordinator / Recruiter

at  Home Instead

Company Description
A fantastic opportunity has arisen for a full time Care Coordinator / Recruiter to join our professional team based in Crawley, West Sussex. If you are a bubbly, organised and driven people person, who would like to stretch and hone your skills in recruitment this is the job for you! You will be helping to grow our team and make a positive difference to the lives of elderly within the communities we serve. Previous experience in a Recruitment environment although not essential would be an advantage. This job commands an annual pay of £21,000 - £24,000 P/A
Job Description

We are seeking an enthusiastic and dedicated Care Coordinator / Recruiter to join our growing team in Crawley, United Kingdom. This dynamic role combines the responsibilities of coordinating high-quality care services and recruiting top talent for our organisation. The successful candidate will play a crucial part in ensuring we deliver exceptional care to our clients whilst building a strong team of caregivers.

• Assist the Registered Care Manager in delivering and maintaining quality care services
• Conduct assessments for new clients and develop person-centred care plans
• Carry out compliance checks on caregivers to ensure adherence to industry standards
• Introduce caregivers to new clients, demonstrating and explaining required care procedures
• Mentor new caregivers through the Care Certificate process
• Act as daily coordinator in the office on a rota basis, managing queries and issues from clients and caregivers
• Participate in the on-call rota to provide support outside of regular office hours
• Attend care calls as required to ensure service quality and client satisfaction
• Assist with the recruitment process, including screening CVs and interviewing potential candidates
• Coordinate and oversee the onboarding of new caregivers
• Maintain accurate and up-to-date records of care plans, assessments, and recruitment activities
• Collaborate with the management team to identify areas for service improvement and implement changes

QUALIFICATIONS

• Level 3 QCF/NVQ in Health and Social Care or equivalent work-based experience
• Minimum of 2 years’ experience in the Health & Social Care sector
• Proven experience in a supervisory or coordination role within care services
• Demonstrated knowledge of care industry regulations and standards
• Experience working with clients with various needs, including those with Dementia
• Proficiency in recruitment processes and techniques
• Excellent communication skills, both written and verbal
• Strong interpersonal and problem-solving abilities
• Detail-oriented with excellent organisational and time management skills
• Flexibility to work around core hours to meet client and organisational needs
• Ability to multitask and prioritise effectively in a fast-paced environment
• Computer literacy, including proficiency in MS Office and care management software
• Valid driving licence and access to a vehicle (preferred)
• Empathetic and patient-centred approach to care coordination
  Additional Information
  If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
  We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

• Assist the Registered Care Manager in delivering and maintaining quality care services
• Conduct assessments for new clients and develop person-centred care plans
• Carry out compliance checks on caregivers to ensure adherence to industry standards
• Introduce caregivers to new clients, demonstrating and explaining required care procedures
• Mentor new caregivers through the Care Certificate process
• Act as daily coordinator in the office on a rota basis, managing queries and issues from clients and caregivers
• Participate in the on-call rota to provide support outside of regular office hours
• Attend care calls as required to ensure service quality and client satisfaction
• Assist with the recruitment process, including screening CVs and interviewing potential candidates
• Coordinate and oversee the onboarding of new caregivers
• Maintain accurate and up-to-date records of care plans, assessments, and recruitment activities
• Collaborate with the management team to identify areas for service improvement and implement change