Care Coordinator

at  Right at Home UK

CARE COORDINATOR FOR NEWPORT

Location: Cardiff Office
Salary: £24,000
Hours per week: 42.5 hours p/w with a 30-minute lunch or flexible to meet the needs of the Business

QUALIFICATIONS & EXPERIENCE

• Experience in a customer service setting, building up relationships – Essential
• Use of a scheduling / HR / recording system – Desirable
• Relevant qualification, such as Business Studies or Social Care – Desirable
• Previous Domiciliary Care experience - Essential
• To be a car owner, with business insurance for work activities during the working day/week

ABILITIES, SKILLS & BEHAVIOURS

• Has the desire to make a real difference and greatly improve an already well-established business
• Excellent customer service, communication and interpersonal skills
• Good computer skills including proficient use of MS Office, the ability to produce reports.
• Self-motivated and flexible, with a willingness to participate in an on call system for out of office hours
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships
• Strong administration skills and ability to manage multiple work loads
• Understand and participate in care calls during times of staff absence and any emergency situations that might arise e.g. adverse weather conditions, unexpected unauthorised absences, unforeseen circumstances.
  Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristic

Right at Home (Cardiff & Newport) provide premium quality Home Care to adults with Physical and Learning Disabilities and the Elderly. We are actively recruiting an ambitious, driven, and caring Care Coordinator in Newport for our growing office in (Cardiff & Newport), to manage and develop the business and ensure compliance at all times.
As a Care Coordinator in Newport, you will play an integral part in managing the daily communications of our site. You must be extremely personable as you will be liaising with the entire team to ensure all our valued Clients needs are met. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure.