Care Manager

at  Home Instead

WE ARE A LEADING GLOBAL BRAND

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.
In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

QUALIFICATIONS & EXPERIENCE

• Knowledge and experience of community-based care and support services
• Great customer service manner
• Strong administration skills in Microsoft Office & Database experience
• Highly efficient and organised with proven time management skills

ABOUT THE ROLE:

Home Instead Peel & Southwest is currently hiring a Care Manager located out of our Mandurah office. This role will be responsible for managing your own client base, ensuring services being delivered are those of quality. The Care Manager is also responsible for completing comprehensive care reviews to develop care plans in-line with funding allowances while developing and implanting strategies for efficiency of care.

KEY RESPONSIBILITIES

• Visit your clients and families on a regular basis to review the services required
• Work alongside the rostering team when allocating the best suited CAREGiver for the service, taking into consideration the client’s preferences and tasks required
• Monitor and respond to incoming service feedback reports
• Meet and introduce the CAREGiver to each client’s very first service