Care Supervisor

at  Home Instead

Join our team
Home Instead is the largest and longest-established private home care company in Ireland. With a team of 4,000 CAREGivers enhancing the lives of ageing adults and their families in cities, towns and villages all over the country
Who we`re looking for
Home Instead’s Limerick office seeks a “Care Supervisor “.

This community-focused role requires someone with a:

• Full driver’s license and car
• Minimum of Full QQI Level 6 certification in Healthcare, Nursing Qualification or Social Care degree required.
• 3 years prior experience in Home care, Nursing home or any other Social care sector required.
• Business acumen to ensure client satisfaction and uphold brand reputation.
• Positive and compassionate attitude
• Computer literacy skills is a must.

What you`ll do

The Care Supervisor will be responsible to:

• CAREGiver Supervisions to be kept up to date.
• Mentoring and supporting a large team of CAREGivers to carry out their roles effectively.
• Complete CAREGiver Introduction to clients
• Conduct risk assessments in the home and mitigate any risks
• Monitor, mediate and manage both client and CAREGiver concerns and issues.
• Carrying out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed.
• Through the QA visits, ensure client care plan is in line with their care needs, following up with family and healthcare professionals as appropriate.
• Conduct consultations and prepare care plans if required.
• Ensuring the care being delivered in client’s homes is meeting HCCI, ISO & Brand Standards, local policies and the requirements of the Health Service Executive (HSE)
• Develop and maintain client relationships and client family/ caregiver relationships.
• Build networks and enhance existing relationships with health care professionals and multi-disciplinary teams in hospitals and various community settings
• Report and consult with senior management on clinical issues as appropriate.
• To participate in clinical audit as identified by the organization.
• Assist with other duties as delegated by the Management Team.

What you`ll get
Competitive Salary
Car Mileage
Career Growth
Job Reference: IE - KP0029

• Full driver’s license and car
• Minimum of Full QQI Level 6 certification in Healthcare, Nursing Qualification or Social Care degree required.
• 3 years prior experience in Home care, Nursing home or any other Social care sector required.
• Business acumen to ensure client satisfaction and uphold brand reputation.
• Positive and compassionate attitude
• Computer literacy skills is a must