Career Centre Officer

at  ADvTECH

BUSINESS DEVELOPMENT AND CLIENT INTERACTION

• Market services of department to existing and new clients (prospective employees)
• Obtain job descriptions and company specifications for entry level positions
• Deliver presentation pack to prospective employers
• Ask and confirm that CV’s meet the expectations of the prospective employer
• Assist campuses in growing their graduate employer data

QUALIFICATION REQUIREMENTS:

• Minimum - Higher Diploma in Business Administration or equivalent
• Bachelor’s Degree Business Administration or equivalent (Ideal)

EXPERIENCE REQUIREMENT:

• Minimum of 2 years’ experience in customer success, customer service, or a related role, preferably in an educational setting.
• Proven track record of managing and leading customer success/service/engagement teams.
• Experience in handling geographically dispersed teams or locations.
• Experience in mentoring and coaching is preferable

SKILLS REQUIREMENT:

• Computer Literate, systems and policy orientated, interpersonal skills, strong administrative and communication skills required.
• Conceptual thinking.
• Well-developed negotiation skills.
• Presentation skills.
• Good relationship building skills.

PRIMARY PURPOSE OF THIS JOB:

The Career Centre Officer is responsible for orchestrating a cohesive and standardized student experience across multiple campuses, establishing, managing and leveraging the Campus Student Engagement Centre’s nationally to enhance student engagement, experience, and employability, while also managing feedback mechanisms and driving continuous improvement in student satisfaction and employment outcomes.

AD HOC DUTIES AND GENERAL ADMINISTRATIVE DEPARTMENTAL SUPPORT

• Ensure that all campuses database with complete details of Graduates is updated frequently by administrators, including
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• Graduate’s new position, title and salary details

• Company’s feedback on overall impression of candidates presented
• Follow up dates