Career Opportunities: Executive, Gaming Business Development, EX2A02 (1725)

at  Resorts World at Sentosa Pte Ltd

JOB REQUIREMENTS

• Meet Casino Regulatory Authority’s statutory requirement of minimum 21 years of age
• Degree / Diploma in Marketing with proficiency in Microsoft Office applications
• Possess strong communication skills,preferably with relevant business development, sales, customer service or telemarketing experience from the hospitality or service industry
• Must be able to work rotating shifts, including weekends and public holidays
• Fluent in English Language (for both verbal and written communications)
• Candidate is expected to take Korean guests. Proficiency in Korean language/dialect (both verbal and written communications) is essential.

• Hosting of guests, understand and attend to their needs, and gather feedback to ensure hospitality and service excellence
• Identify and develop potential market segments and players to achieve acquisition and retention targets
• Maintain and strengthen guest relationships via telemarketing and organization of in-house activities
• Keep abreast of all in-house programs, promotions and events in order to provide accurate and up-to-date information to guests
• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards