Career Services Officer – Student Specialist

at  Western University

CLASSIFICATION & REGULAR HOURS

Hours per Week: 35
Salary Grade: 14
Please note, this is a 1 year temporary full time contract opportunity covering a leave of absence.

ABOUT US

The Faculty of Engineering is dedicated to the advancement of learning through teaching and research and to the discovery and application of knowledge in selected engineering disciplines. It seeks to develop people with talents and skills who will provide internationally significant leadership to serve the interests of society. The mission of the Career Services unit is to provide students with the best experiential learning opportunities during their undergraduate and graduate education through degree related work placement opportunities.

QUALIFICATIONS

Education:

• Undergraduate Degree with a major in Business, Management Studies or related program
• Undergraduate degree in Engineering, Science or a related field is preferred

Experience:

• 3 years’ experience in an academic setting providing comprehensive career and job search counselling, resume development, interview techniques and support to students
• Proven sales, marketing, and/or public relations experience with selling a program, product or concept
• Human Resources or career counselling experience, specifically in relation to recruiting highly qualified personnel and providing comprehensive career and job search counselling, resume development and interview skills is preferred

Knowledge, Skills & Abilities:

• In-depth knowledge related to career counselling approaches (particularly career counselling and job search counselling, resume development and interview techniques)
• Knowledge of engineering programs and courses and their applicability to the labour market and ability to match this to the needs of students
• Specific industry knowledge related to increasing skills related to job seeking
• Familiarity with Human Resources principles and practices
• Ability to apply career counselling knowledge to on-on-one and group counselling interactions
• Ability to source new information resources for clients to seek resolution to challenges through research
• Ability to think innovatively and propose/initiate new programming ideas or service delivery models that meet the needs of a diverse range of clients
• Demonstrated strong leadership and team building skills (collaborating on projects, reaching consensus and keeping other informed)
• Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one’s own unit
• Compelling and persuasive communication skills to engage individuals and teams inside and outside the University
• Ability to anticipate all potential points of consideration that may/will impact the decision-making process
• Ability to summarize information and disseminate to others effectively in a timely manner
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to establish rapport with people from diverse backgrounds
• A well-defined sense of diplomacy, including solid negotiation, facilitation and conflict resolution skills
• Ability to work independently and exercise a high degree of initiative, innovation and good judgment in decision-making
• Customer service skills (listening to determine needs and concerns, building trust, responding tactfully and in a helpful way, referring to others services as needed)
• Advanced computer skills in Microsoft Office Suite (Word, Excel, Outlook, Access), with content management systems (such as Cascade or equivalent program) and with database applications
• Strong communication skills – writing, speaking, presenting, listening, asserting, influencing
• Excellent organizational and time management skills to anticipate, plan, balance multiple priorities in a dynamic environment
• Ability to work within a flexible schedule to accommodate the Faculty’s events and activities
• Must have own transportation with ability to travel to industry partners and employers; Valid Class G driver’s license required
• Familiarity with University policies and procedures preferred

The Career Service Officer – Student Specialist will develop and manage a unique and wide range of career services and career development programs for undergraduate and graduate students and alumni in the Faculty of Engineering. The role will enhance the best student experience while attaining Western Engineering’s goal of increasing participation and placements in experiential learning opportunities, including co-op programs (long-term co-op, summer co-op, MEng co-op option, etc), as well as new graduate opportunities for all students. The Career Service Officer will work closely with the other Career Service Officers – Student Specialists and Employer Specialists to assist students and increase awareness of available support, and to plan and coordinate various related events and reporting as required.