Carers Hospital Support Co-Ordinator X 2

at  Carers Centre Tower Hamlets

Job description
We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.
As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital.

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised.
• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.
• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient’s condition, treatment plan, and discharge process.
• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
• Advocacy: Advocate for carers’ needs and rights within the hospital setting, ensuring their voices are heard and respected.