Case Management Assistant

at  DCH Health System

Tuscaloosa, Alabama, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Feb, 2025Not Specified19 Nov, 2024N/AMedical Terminology,EnglishNoNo
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Description:

Overview:
The Case Management Assistant provides hands-on post-acute care planning services to hospitalized and emergency department patients, as assigned by an RN Case Manager or Social Work Case Manager, in accordance with department policies and procedures

Responsibilities:

  • Support RN and Social Work Case Managers in post-acute care arrangements, ensuring compliance with regulations.
  • Coordinate the transfer of complete medical records for each post-acute destination during business hours.
  • Communicate with post-acute care facilities about bed availability via CarePort. Communication may also include fax or phone
  • Provide regulatory notices (e.g., Important Message from Medicare, Choice Forms) to patients and families, and file documents as required.
  • Notify RN Case Manager or Social Work Case Manager of the patient’s post-discharge care choices promptly.
  • Arrange transportation, as required, and communicate transfer details to patients and families.
  • Arrange for durable medical equipment in the patient’s home.
  • Schedule post-discharge physician appointments.
  • Document accurate data, authorizations, referrals, entries into CarePort and/or medical record in a timely manner.
  • Act as liaison between RN and Social Work Case Managers to ensure information flow.
  • Establish collaborative relationships with case management staff, vendors, liaisons, patients, families, and caregivers.
  • Conduct post-discharge follow-up calls and refer patient concerns to the appropriate Case Manager

OTHER SKILLS:

  • Excellent clerical and organizational skills
  • Excellent communication/people skills in person and on telephone
  • Familiar and comfortable with medical terminology
  • Computer and data entry skills; proficient in Word
    Must be able to read, write legibly, speak, and comprehend English.

Responsibilities:

  • Support RN and Social Work Case Managers in post-acute care arrangements, ensuring compliance with regulations.
  • Coordinate the transfer of complete medical records for each post-acute destination during business hours.
  • Communicate with post-acute care facilities about bed availability via CarePort. Communication may also include fax or phone
  • Provide regulatory notices (e.g., Important Message from Medicare, Choice Forms) to patients and families, and file documents as required.
  • Notify RN Case Manager or Social Work Case Manager of the patient’s post-discharge care choices promptly.
  • Arrange transportation, as required, and communicate transfer details to patients and families.
  • Arrange for durable medical equipment in the patient’s home.
  • Schedule post-discharge physician appointments.
  • Document accurate data, authorizations, referrals, entries into CarePort and/or medical record in a timely manner.
  • Act as liaison between RN and Social Work Case Managers to ensure information flow.
  • Establish collaborative relationships with case management staff, vendors, liaisons, patients, families, and caregivers.
  • Conduct post-discharge follow-up calls and refer patient concerns to the appropriate Case Manage


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Diploma

Proficient

1

Tuscaloosa, AL, USA