Case Manager/Care Coordinator - Welkom

at  Rand Mutual Assurance

Welkom, Free State, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Jan, 2025Not Specified22 Oct, 20243 year(s) or aboveGood communication skillsNoNo
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Description:

THE JOB AT A GLANCE

To Coordinate the delivery of clinical rehabilitation service: physical therapy, occupational therapy, speech therapy and other necessary treatments. Serve as a liaison between the various functions in the Welkom Facility: Nursing care, hospital admission team, the various rehabilitation professionals (onsite and the sessional ones) and Operations to ensure effective communication and care continuity. Focal point for- rehab patients, families and employers at the Welkom Facility.

Responsibilities:

REHABILITATION TASKS

In sub- acute hospital:

  • Liaison between Rehab case managers within RMA and the Welkom admission team and therapists
  • Coordinate medical documents nursing and rehabilitation teams
  • Assist with discharge planning sub-acute unit / home discharge
  • Coordinator of initial planning meeting (IPM), family meeting and discharge meetings therapy professionals
  • Evaluate quality of rehabilitation care
  • Be able to authorize treatments when required for rehabilitation for medical invoice payments
  • Provide rehabilitation plans and report for each case
  • Plan and coordinate discharge plan MDT as well as operator (admission/ administration team)
  • Coordinate transitioning to Vocational Rehabilitation/ re-skilling programs
  • Coordinate social reintegration such as caregiver training/ home adaptation/ equipment authorization.

SOCIAL RE-INTEGRATION PILLAR TASKS

  • Coordinate psychosocial support with relevant MSPs for intervention
  • Coordinate all activities related to “independent living”: home adaptation, return to adaptive sport/ recreational tasks. Assess adaptive equipment and authorize. Link employee to relevant recreational organizations. Coordinate return to driving and engage relevant service providers/ agencies.

Home adaptations/ Care Facility admission:

  • Coordinate Social Worker/OT/PT for home evaluation and report- in SA and SADC
  • Coordinate home adaptation process such as finalization of claim (internal RMA liaison), coordinate funding of construction for recommended adaptations, liaison with employer. Track and report home adaptation success
  • Assess suitability for long-term placement, where worker is severely impaired/ no caregiver. Coordinate placement options.

REPORTING TASKS

Internal

  • Daily record keeping on the tracking platform with Rehab Case managers in Parktown
  • Tracking sub-acute (wound) care and rehabilitation care and providing dashboard
  • Monthly reports, to Rehabilitation manager
  • Interdependent team: PMP, CCA, HUM, Rehab case managers and Operations at Welkom.

External

  • Employer: rehab report with individual case management plan, interpretation, and relay RTW possibility
  • Sessional Medical professionals
  • Families
  • Referral institutions
  • MSP: authorization/ repudiation of rehab treatment/ equipment.

Service Providers:

  • Vocational Re-skilling SP, NGOs.


REQUIREMENT SUMMARY

Min:3.0Max:4.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Graduate

Proficient

1

Welkom, Free State, South Africa