Case Manager I, Aging & Disability Resource Network (ADRN)

at  Catholic Charities Diocese of Joliet

Description:
Catholic Charities, Diocese of Joliet offers 41 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.
Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.
If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!

GENERAL RESPONSIBILITIES

• Prioritize client concerns and unmet needs, as well as, the necessary documentation to address all issues in a timely manner.
• Provide follow up as needed to ensure that interventions were effective.
• Entry of data as required by funding and governing bodies.
• Other duties as assigned within the guidelines of this position.

ESSENTIAL FUNCTIONS

• Provides intake, information and assistance, and referral for all Aging & Disability Services Programs and outside supports.
• Invests in provision of quality services and works cooperatively as part of a team.
• Complies with all agency, funding source, and accrediting body rules, regulations, and standards.
• Implements Information and Assistance Program Services:
• Completes intake process for Case Coordination Unit or other programming within the division, ensuring proper data entry and integrity.
• Conducts Options Counseling Assessment with clients seeking support for long-term planning of their care needs.
• Creates and maintains confidential case records including documentation of follow up and termination.
• Provides active intervention and advocacy to non-CCP clients to access necessary services from state, federal, and local programs and to resolve problems experienced by the client.
• Provides a timely response (within one business day) to all inquiries Provides follow up to requests to ensure that client needs are being met as needed.
• Coordinates personal schedule for client visits, in and out of office time that efficiently and cost effectively utilizes agency resources.