Case Manager Level 1

at  Allianz Australia

CASE MANAGER LEVEL 1 | AUSTRALIA – MELBOURNE

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

• Maintaining and improving technical knowledge across all facets of claims management
• Keeping up to date with legislative amendments and their practical application
• Managing claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, reviewing medical and like entitlements in line with our legislation and communicating the outcome of these reviews to various stakeholders
• Ensuring that customer service standards are maintained through prompt resolution of enquiries