Case Manager- Refugee Cash Assistance

at  Catholic Charities Fort Worth

ARE YOU THE NEXT REFUGEE CASH ASSISTANCE CASE MANAGER?

• Bachelor’s degree in social work or related field and one-year experience in social services or a combination of education and experience.
• Excellent verbal and written communication skills in English
• Bilingual skills in a common client language are preferred.
• Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance.
• Must be willing to transport clients in his/her car.

SKILLS

Preferred

• Flexibility
• Documentation
• Client Support

BE PROUD OF WHAT YOU DO:

You’ll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we’re growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

CORE RESPONSIBILITIES

• Client Intakes
• Benefit Application Assistance
• Empowering Clients
• Monitor Compliance
• Resource Identification & Referral

WHAT WILL YOU BE DOING IN YOUR ROLE?

• Screen clients for eligibility into RCA Program and provide application assistance.
• Conduct comprehensive client intakes.
• Monitor and evaluate client’s eligible for monthly benefit.
• Work with other program staffs to issue payments for allowance and document all transactions.
• Complete referrals to Employment Services and English Class and monitor compliance with those programs.
• Empower clients towards economic self-sufficiency through an understanding of client’s responsibility or seeking employment and learning English.
• Document all client interactions and services in case notes as required.
• Complete all necessary documentation to ensure compliance with funder requirements and agency quality assurance standards.
• Ensure clients are enrolled in the program within 10 business days of referral and receive the first payment within 10 business days of enrollment.
• Ensure to meet your service delivery tasks and effectively manage your administrative duties.
• Work collaboratively with other Refugee Services members to support the overall goals of the team and coordinate services for clients as necessary.