Case Manager_Ehlanzeni

at  TB HIV Care

JOB ADVERT SUMMARY

TB HIV Care (THC), is an established and highly respected nongovernmental organisation. We have a reputation for providing excellent, professional health services and we enjoy strong relationships with our staff, service beneficiaries, funders and other stakeholders and partners. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly-evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care.

MINIMUM REQUIREMENTS

• Grade 12 (level 4 qualification
• Counselling certificate, Finger prick certificate
• Minimum 1-year work experience in the PWID industry or experience as a case manager
• Knowledge of PrEP and ART guidelines
• Drivers licence will be advantageous
• Fluent in English and other South African languages
• Computer literate in MS office
• Ability to liaise at all levels and to work in a multi-disciplinary team
• Proficient in report writing
• Sound networks with related institutions
• Knowledge of TB and HIV/AIDS

PURPOSE OF THE POSITION:

To conduct follow-up and/or psychosocial activities in the PWID community by providing current accurate health information and linkage to care. Provide health care counselling, and guide for testing services in non-clinical sites linking screening of TB, STI, PrEP and SRH interventions and enhancing adherence by addressing the emotional and mental health matters. Promoting and encouraging enrolment into other HIV Prevention modalities (i.e. Social Network Strategies, Index, HIV Self-screening) implemented by the Programme.

DUTIES AND RESPONSIBILITIES

• Ensures fast-tracking referrals from teams in order to assess and provide direct psychosocial support to PWID
• Provides appropriate interventions and/or referrals based on the needs arising
• Assists clients with appropriate referrals for other issues related to psychosocial, (e.g. paralegal, rape, trafficking, substance abuse, etc.)
• Provide an outcome report for referrals
• beneficiaries when required, particularly those lost to follow-up
• Provides onsite and/or telephonic post-initiation and adherence counselling to link clients to treatment and retention in care
• Conduct support/education group activities
• Follow up clients who miss club sessions
• Provides counselling and testing services as part of the outreach teams
• Conducts and facilitates monthly adherence and other appropriate support groups to improve ART and PrEP retention
• Prepare for Club sessions and refer clients to the club nurse
• Assists in informally assessing service beneficiary response to services offered by the Programme during follow up visits by constantly checking in on their overall well being
• Records and maintains accurate and detailed client’s information and interventions and keeps data in order to submit as required
• Ensures that all confidential records are kept safe according to the POPIA
• Assist with managing crises and trauma, if needed