Case Progression and Quality Assurance Officer

at  Thames Valley Police

CASE PROGRESSION AND QUALITY ASSURANCE OFFICER

Department
Criminal Justice
Location
Kidlington, Home Address (Hybrid), Milton Keynes, Home Address (Hybrid)
Rank/Grade
TVP Broad Band 3F
Salary
Band 3F, circa £29,986 per annum, pro rata if part time, plus benefits
Part/Full Time
Full & Part Time - All roles are available for flexible working including job sharing and part-time unless there are legitimate operational / business reasons why this cannot be accommodated
Type of Contract
Permanent
Job Advert
Four Posts - Full and Part Time available.
In this interesting role, you will facilitate the effective and timely progression of prosecution files from charging decision to trial by working effectively with internal and external stakeholders (including the Crown Prosecution Service), reviewing file quality to ensure case material and further work meet the National File Standard and compliance with law, policy and guidance.
The successful candidate will have a good standard of education or equivalent experience with recent experience of working in an administrative role within a customer service environment, including use of databases. It is essential to have the ability to use your own initiative and problem solve within a team environment to make effective decisions within tight time constraints along with time management and organisational skills to manage changing priorities and meet deadlines. You will pay attention to detail, producing accurate work whilst having the ability of clear and concise written and verbal communication with proven interpersonal skills.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. To view a full list of our benefits, please click the below link.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 21978. We will endeavour to respond to your query as quickly as possible.

Please refer the Job description for details