Casework Coordinator (Criminal Justice)

at  Julian House

QUALIFICATIONS / REQUIREMENTS:

• A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work.
• Experience working with vulnerable adults and/or people with complex needs.
• Understanding of the causes of offending, homelessness and social exclusion, and approaches which seek to address these.

THE ROLE:

The Casework Coordinator is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies such as National Probation Service, Police and other criminal justice and generic support services that facilitate production of multi-agency support planning. As a Casework Coordinator, you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting. The Case Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary supporting the Service Manager and Service Development Manager in reporting to partners and funders.

RESPONSIBILITIES INCLUDE:

• Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.
• Complete needs/risk assessments for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
• Ensure that organizational administrative systems, including petty cash and rent/service charge collection are accurately maintained.
• Manage the planned and positive move-on of clients through the service, ensuring staff are supported to meet their targets around length of stay.
• Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in like with the above key responsibilities.