Casework Support Administrator - Citizens Advice

at  Bath and North East Somerset Council

ABOUT US

Citizens Advice Bath and North East Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice, whoever you are. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of residents.

As a Casework Support Administrator you will set the tone for our busy office. You’ll help paid and volunteer staff with daily tasks. Your work will support the clients of Bath and North East Somerset with their issues and concerns. Your main duties will include maintaining and developing relevant administrative systems, maintaining statistical information and collating and monitoring reports.
We value diversity and promote equality and would welcome applications from candidates with disabilities and ethnic minority applicants as these groups are under-represented in our workforce.