Casino Surveillance Manager (The St. Regis Aruba Resort)

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24122301
Job CategoryGolf, Fitness, & Entertainment
LocationThe St. Regis Aruba Resort, J.E. Irausquin Boulevard 75 E, Noord, Aruba, Aruba
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for daily casino operations. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Enforces policies and procedures to monitor and evaluate performance of personnel to ensure casino operation in accordance with local gaming regulations. Please note that a Dutch Passport is required as per the Aruban Law for this role.

EDUCATION AND EXPERIENCE

• High school diploma or GED; 3 years experience in Casino Administration or related professional area.

OR

• 2-year degree from an accredited university; 1 year experience in Casino Administration or related professional area.

• Assists in other casino operations when needed.
• Participate in department wide projects and goals.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Demonstrates personal integrity.
• Uses effective listening skills.
• Demonstrates self confidence, energy and enthusiasm.
• Manages group or interpersonal conflict effectively.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Manages time well and possesses strong organizational skills.
• Presents ideas, expectations and information in a concise well organized way.
• Uses problem solving methodology for decision making and follow up.
• Ensures that cleanliness and condition of each area meets designated standards.
• Records all progressive readings prior to Casino opening and after closing.
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
  Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you