Casual Administration Assistant

at  SouthGlos

HOW YOU’LL MAKE A DIFFERENCE

The Emergency Duty Team (EDT) is an out-of-hours, generic duty social work team covering South Gloucestershire and other areas across the Southwest. As an EDT Admin Assistant, you will be supporting a very busy and vibrant social work team by covering out of office hours, including weekends, evenings, and bank holidays.
We will ensure you are fully trained and equipped to carry out the role confidently. You will be fully supported, and in return, your work will make a huge difference to the local community.

WHAT WE NEED FROM YOU

• You must have Maths and English GCSE grade C (Grade 4) or above, or equivalent qualification, or have experience in a similar role such as administrator in social care.
• It is essential for you to have strong numerical skills or have experience in working with IT and financial systems e.g. processing invoices.
• You will have a good understanding of regulations and principles of confidentiality and data protection.
• You must have a full driving licence.

• Daily, you will provide administrative support to the EDT, including logging phone calls and emails, providing IT support, and maintaining records.
• Liaising with providers, you will identify available resources (foster carers, care homes, B&B’s, and kennels), and feed these back to our social workers to progress.
• You will contact appropriate adults when required and ensure necessary paperwork is completed.
• You may help to deliver/collect paperwork and equipment from various locations in the area, including hospital sites and staff members’ homes