Casual Bar Waiting and Hospitality Staff

at  Southwell Racecourse

Southwell Racecourse is looking to expand their front of house teams with enthusiastic, friendly and motivated individuals.
As we start to move into our spring/summer season, we have lots of exciting race days coming up that we want you to be a part of!
The successful candidates will have the opportunity to gain from part time to full time hours.
No experience is necessary as full training will be given,
Potential Upcoming Shifts -
February 3rd February
Thursday 6th February
Friday 7th February
Wednesday 12th February
Friday 14th February
Saturday 15th February
Monday 17th February
Friday 21st February
Saturday 22nd February
Friday 28th February
There will be the opportunities outside of theses dates however, this is predominantly a race day role. Please look on the website if you wish to refer to future dates.

SKILLS AND QUALITIES

• Be smart, polite, professional and well presented at all times.
• Excellent verbal communication and customer care skills.
• Flexibility and adaptability.
• Demonstrate a passion for quality service and standards.
• Strong interpersonal skills – friendly, confident, outgoing.
• Strong numerical and literacy skill.
• The ability to handle difficult or conflict situations.
• The ability to adopt the values of Arena Racing Company.
• The ability to work with a smile on your face whatever the weather.
• To work with honesty and integrity.
• Experience working in a team within a hospitality environment.

RESPONSIBILITIES:

• Ensure guests receive the highest standard of customer service at all times.
• To promote a happy and welcoming atmosphere within the venue.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
• Operate the plate wash and pot wash machines, and carry out daily maintenance and cleaning.
• Ensure that all kitchen equipment is cleaned and well maintained.
• Use of chemicals in a safe manner including the use of PPE where required.
• Assist in the culinary team.
• Collect and distribute stores and/or prepared food as directed.
• Assist in stock rotation and the safe storage of food in line with Health and Safety regulations.
• Accept deliveries and report any issues or discrepancies to the Head Chef/Senior Sous Chef immediately.
• Complete associated paperwork as required.
• Handle cash, stock and equipment in a secure manner.
• Act as an information point for customers.
• Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
• Adhere to Company policies and procedures.
• Undertake other reasonable duties in line with business demands.