Casual Case Manager

at  Addiction Mental Health Services KFLA

Position: Casual Case Manager Competition Number: 2025-016
Hours of Work: Days, Evenings, Nights, Weekends
(Flexibility Required)
Reports to: Program Manager,
Housing Services
Location: Kingston Hourly Rate: Pay Band 6
$ 31.27 - $ 36.33
Job Status: Casual Union/Non-Union: OPSEU/SEFPO Local 489
We are seeking Case Managers who are enthusiastic and passionate about opportunities to work with individuals in the
community. These staff are key members of Comprehensive Integrated (CI) Housing, which operates on a 24/7 basis. These
roles contribute to the support of our clients in providing invaluable services to individuals with addictions and/or mental
health concerns within the Kingston, Frontenac, Lennox and Addington communities.
While this is casual position, anyone hired into a casual or temporary role with the agency is able to apply as an Internal
candidate for other positions. There are many opportunities to grow your career across a broad spectrum of positions
within the Addiction and Mental Health field. All of our vacancies are first posted internally, giving existing staff the
opportunity to be considered first. This includes our permanent positions that seldom are posted externally, due to high
levels of internal interest.
In addition to the fulfilling sense of giving back to the community, AMHS-KFLA also offers a competitive benefit package to

permanent full-time staff which includes the following:

• Extended Healthcare and Dental Benefits

• Basic Life and AD&D Insurance, with optional added levels of coverage
• Dependent Life (dependents/spouse covered at no additional cost)
• Enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• Paid time off entitlements (sick time, vacation, wellness leave, family/personal leave)

JOB SUMMARY:

The Case Manager works as a member of an inter-professional team and is responsible for providing case management
services to individuals with a serious mental illness who are living in the community in a 24/7 residential environment.
This position works in close partnership with acute care hospitals and community service agencies to provide assessment,
intervention, supportive counselling, service coordination and follow-up to adults, 16 years of age and older. All services
are provided in accordance with the mission, vision, values and established protocols of the Agency.

MINIMUM QUALIFICATIONS:

University Degree in a health-related discipline.
Three years relevant experience providing services to individuals who live with a serious mental illness and/or
addictions issue, preferably in a community setting.
Applied Suicide Intervention Skills Training (ASIST) an asset.
Certification in First Aid and CPR an asset.
Experience working within a case management model, preferred.
French Language proficiency considered an asset.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of and ability to apply discipline specific principles and practices to individuals who live with a serious
mental illness, within a client-centred approach.
Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side
effects.
Knowledge of and ability to apply recovery principles and harm reduction principles.
Knowledge of issues related to addictions an asset.
Knowledge of and the ability to incorporate best-practices in community support for individuals living with a serious
mental illness.
Knowledge of and the ability to incorporate best practices in crisis intervention techniques.
Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis
stabilization.
Demonstrated advanced clinical reasoning and decision-making skills.
Ability to effectively utilize community resources and supports to meet the needs of individuals.
Ability to work under pressure within a changing environment.
Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act,
and other relevant legislation.
Excellent communication and interpersonal skills in order to effectively engage community services and individuals,
increasing awareness of services.
Well-developed problem-solving, prioritization and conflict resolution skills.
Ability to work autonomously as well as collaboratively in a multidisciplinary team environment.
Basic proficiency in computer skills; MS Office preferred.
Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of
$2,000,000 vehicle insurance. Incumbent may be required to transport clients.
Required to provide a satisfactory criminal reference check (CRC) with Vulnerable Sector Screening prior to hire.
Ability to work flexible hours, including evening, night, weekend, on-call and holiday work. Required to accept a
minimum of one shift per month to maintain employment.
AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would
contribute to the diversity of our community and enhance our ability to provide quality services to our clients.
We are committed to accessible employment practices. If you require an accommodation to fully participate in the
recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.
Please submit a resume and cover letter as one document only quoting Competition Number 2025-016
to: careers@amhs-kfla.ca

Please refer the Job description for details