Casual Caves Officer

at  Dubbo Regional Council

AT THE HEART OF COMMUNITY. AT THE START OF THE FUTURE.

That’s where you’ll find Dubbo Regional Council and this opportunity to shape our region as our new Casual Caves Officer.
Our people care deeply about serving and strengthening our community. We work for 55,000 residents and 1.65 million people who visit our region each year - and when you join us, you’ll be part of that impact every single day. We’re at the centre of huge and important environmental, economic and societal change that will ensure a more sustainable future – for the Dubbo region, New South Wales, and beyond. It doesn’t get much bigger than that.
Join us as a Casual Caves Officer at the Wellington Caves, and develop your skills and future career.

FIND PEOPLE YOU CAN COUNT ON, AND A LIFESTYLE YOU LOVE

Wellington Caves is looking for a dynamic and energetic team member to deliver exceptional tourism experiences! You’ll lead engaging cave tours, provide top-notch hospitality at our café, and help maintain our unique, award-winning visitor centre—an exciting hub for education, history, and conservation. With on-site training provided, we’re looking for someone with a positive, bubbly demeanour, logical problem solving, and a love for public speaking. Whether you’re guiding visitors through stunning caves or serving up a perfect coffee, you’ll thrive in a multifaceted, fast-paced role with a supportive team. This one-of-a-kind role aims to make every visitor’s experience unforgettable,where your passion for people and nature can shine through.

You’ll work with a great team to:

• Present interactive engaging guided tours of the Wellington Caves as scripted in a friendly, inclusive manner
• Provide Customer Services to maximise the customers experience and satisfaction
• Ensure point of sale and cash handling transactions are completed correctly and in an efficient manner

• Provide a quality café experience in service delivery of products offered through the Kiosk and/or CaféProvide administration support as directed by Operations Coordinator or Team Leader

To thrive in this role, you will need:

• Moderate computer skills and competency in the use of Microsoft based software packages including Word, Excel and PowerPoint
• Public speaking capability and/or previous Tour Guiding experience
• Ability to demonstrate a commitment and understanding to providing quality customer service
• Demonstrated excellence in interpersonal and communication skills
• Experience in working under competing priorities and meeting deadlines
• Demonstrated ability in working in a tea

You’ll find so much variety here. We’re doing diverse, high-impact work at scale. For you, that means plenty of opportunity to develop your skills and future career.

• Find people you can count on and a lifestyle you lov