Casual Medical Receptionist

at  Swan Hill District Health

ability to perform the inherent requirements of your position.

• Be familiar with emergency and evacuation procedures as detailed in th

POSITION SUMMARY: PURPOSE OF POSITION

To maintain an efficient and smooth functioning of the practice where the
patient is at the centre of care.

RESPONSIBILITIES: ADMINISTRATION

• Open, scan and distribute incoming mail.

• Scanning and/or filing patient correspondence, results etc.
• Batching Medicare and Veterans Affairs.
• Banking

OTHER DUTIES

• Be available to work additional hours as required, including participation

in the weekend roster.

• To actively participate in general staff meetings.
• To attend training sessions in-house and external courses when required.
• General housekeeping such as tidying and cleaning of waiting room etc.

when necessary.

• To undertake other duties as required from time to time by the Practice

Manager, Nurses and Doctors in line with skills and responsibilities.

• Knowledge of occupational health and safety principles including infection

control.

• Consistently be aware of OHS requirements and comply with them.

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OUR PURPOSE: CONNECTED CARE / BEST EXPERIENCE

SHDH commits to meet the growing health care needs of our community
through our new vision to provide better-connected care and to achieve the
best care experience.
Privacy and Confidentiality: SHDH are committed to protecting patient and staff privacy and
confidentiality, as it is an important aspect of our commitment to providing
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high quality services. In accordance to both the Health Records Act and the
Information Privacy Act, information should only be used and disclosed for
the primary purpose of its collection.
Each employee has a responsibility to adhere to SHDH’s Privacy and
Confidentiality Policy, as it is a condition of employment. Any breach of the
rules of privacy and/or confidentiality relating to health service business,
patients or medical records will result in disciplinary action.
Mandatory Training: All employees must be aware of and complete designated mandatory training
within the required time frame.

SAFETY: RESPONSIBILITIES: IT IS THE RESPONSIBILITY OF EVERY STAFF MEMBER TO:

• Take reasonable care for your safety and the safety of others while at

work.

• Report accidents, incidents and potential hazards as soon as reasonably

practicable to your supervisor and record on VHIMS reporting system.

• Advise your supervisor if you have an injury or illness that may affect your

ability to perform the inherent requirements of your position.

• Be familiar with emergency and evacuation procedures as detailed in the

Emergency Procedures Manual.

• Complete all Mandatory training requirements as identified and directed.
• Comply with the Occupational Health and Safety Act and all SHDH O.H.

& S. online Policies and Procedures.
Asset Management: Staff with asset management responsibilities are required to adhere to the
Asset Management Policy and Protocols.
Review: Completion of My Work Plan on a yearly basis.
Previous Revision dates: Dec 2019, May 2021
Current: NOV 2021
Dr Rex Prabhu, Director Medical Services
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