Casual On-call Services Worker

at  InterCultural Association of Greater Victoria

Vacancy Posting – Competition #2024-08-23 SW Casual
The Inter-Cultural Association of Greater Victoria (ICA) is an award-winning settlement agency that has contributed to Greater Victoria’s vibrant community for over fifty years. ICA’s services range from guiding immigrant entrepreneurs as they create small businesses to supporting vulnerable newcomers to become confident, contributing members of our community. In partnership with more than 500 community partners and generous donors and volunteers, ICA serves as a helping hand, a listening ear, and a tireless advocate for immigrants and refugees.
We are looking for Casual On-call Services Worker to provide Re/Settlement integration services to immigrants and refugees providing one-on-one support to individuals or family units. Plans and implements group programs for immigrants and refugees, assists clients in accessing other community-based resources. The focus of the position may be on particular client demographics, e.g. youth or seniors; children and youth in schools, LINC students, etc., and may facilitate delivery of client training initiatives as and when needed. Serves people of all genders, people that identify as Black, Indigenous, and People of Colour, part of the LGBTQ2S+ community, and those with diverse abilities to apply. Reports to Immigrant and Refugee Services Manager.

What you will bring to the role:

• Minimum Grade 12 Diploma (Undergraduate Degree preferred) in related discipline on re/settlement-related themes, family law, immigration and refugee studies, social work, intercultural studies, child and youth care or combination of education, training and experience.
• Direct experience with re/settlement service delivery, case management, and facilitation of client training initiatives (as and when needed).
• Keen understanding of diversity issues to work with persons from diverse cultural and ethnic backgrounds on re/settlement-related issues.
• Two years’ work experience within social services, not-for-profit and/or multicultural environment.
• Knowledge of community resources.
• Experience working with immigrants and refugees and understanding immigration issues.
• Proficiency in a re/settlement language preferred (Spanish, Mandarin, Arabic, Ukrainian, Pashto, Dari).
• Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
• Proficient with MS Office (Outlook, Teams, Excel, Word, PowerPoint), Zoom and database applications.
• A passion for helping others and a positive mindset.

Additional assets we value:

• Multilingualism.
• Proven administrative skills.

What we will provide in return:

• A purpose-driven organization where innovation and ideas are valued — everyone has a voice at every level of the organization.
• The opportunity to use your unique knowledge and skills for purposeful work that will make a positive impact in people’s lives and our community.
• A passionate and diverse team to work with and learn from with a professional development fund to support your growth.
• An inclusive workplace that welcomes all perspectives and is dedicated to do their part in true and lasting reconciliation with Indigenous communities.

Compensation and hours: This position starts at $26.17 per hour, working a minimum of a 4 hour shift, and a maximum of a 7-hour shift between 8:30 am and 6:30 pm. Must be available for a minimum of 14 hours per week. The position requires union membership and is open to applicants of all genders.
Work location: 102-808 Douglas Street, Victoria BC.
Application Information:
Please apply with your resume and cover letter to View jobs at Intercultural Association of Greater Victoria (easyapply.co). This position is an ongoing open position, but a review of resumes will start immediately so do not delay applying. We look forward to connecting with you! Due to the volume of applicants only shortlisted applicants will be contacted.
Please quote #2024-08-23-SW Casual in subject line. For a full job description, please contact careers@icavictoria.org.
ICA strives to create a team that is as diverse as the clients we serve and strongly encourages people of all genders, people who identify as Black, Indigenous, and People of Colour, part of the LGBTQ2S+ community, and those with diverse abilities to apply. If you require accommodation in the recruitment process or have questions, please let us know by contacting us at careers@icavictoria.org.
We acknowledge the Coast Salish Peoples on whose territories we do our work to support immigrants and refugees. We are grateful to work and live here and honour the Nations who have always cared for these lands, waters and air and continue to do so today.

• Minimum Grade 12 Diploma (Undergraduate Degree preferred) in related discipline on re/settlement-related themes, family law, immigration and refugee studies, social work, intercultural studies, child and youth care or combination of education, training and experience.
• Direct experience with re/settlement service delivery, case management, and facilitation of client training initiatives (as and when needed).
• Keen understanding of diversity issues to work with persons from diverse cultural and ethnic backgrounds on re/settlement-related issues.
• Two years’ work experience within social services, not-for-profit and/or multicultural environment.
• Knowledge of community resources.
• Experience working with immigrants and refugees and understanding immigration issues.
• Proficiency in a re/settlement language preferred (Spanish, Mandarin, Arabic, Ukrainian, Pashto, Dari).
• Indigenous cultural competencies and/or lived experience with Indigenous communities welcomed.
• Proficient with MS Office (Outlook, Teams, Excel, Word, PowerPoint), Zoom and database applications.
• A passion for helping others and a positive mindset