Casual Retail Assistant

at  Wildlife Currumbin Sanctuary

• Make a genuine difference working with the dedicated team at the Currumbin Wildlife Sanctuary!
• Voted one of the Gold Coast’s most popular tourist destinations!
• Membership offering free entry to 800 properties worldwide including Currumbin Wildlife Sanctuary.

ABOUT NATIONAL TRUST QUEENSLAND & THE CURRUMBIN WILDLIFE SANCTUARY

Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary (CWS) is the crown jewel of the National Trust of Australia (Queensland) [NTAQ] properties. As one of Queensland’s earliest nature-based tourist destinations, the Sanctuary is a physical embodiment of everything the NTAQ represents: to conserve and advance our natural and cultural heritage for future generations.
As we continue to welcome visitors to the Currumbin Wildlife Sanctuary, we are seeking several friendly and experienced Casual Retail Assistants to join our retail team. Here at Currumbin Wildlife Sanctuary, we deliver a fast paced, high volume retail experience, always in combination with excellent service to all our guests. Our retail team takes pride in their work, the presentation of their shop floors and in their excellent sales results. Why not come and join our friendly team!

ABOUT YOU

To be successful in this role, you must have a high level of customer service ability, communication, and teamwork skills with a minimum of 1 years’ experience in a fast-paced Retail organisation. Have a high level of energy and will have a sense of fun, motivation and inspire all team members to provide outstanding efficient, safe, and memorable guest service. Other key skills and qualifications we are looking for include:

• Previous experience working with daily sales targets.
• You must have excellent communication skills & are comfortable communicating with both local and international Guests, assisting them with their needs.
• A genuine reliable and positive attitude and a high standard of personal presentation.
• Have a high standard of personal presentation & physically fit. Able to lift & move items up to 10kg & can walk long distances indoors & outdoors, in all weather conditions.
• Can demonstrate a flexible, cooperative, ‘can-do’ attitude. A friendly, motivated & calm manner is essential, with the ability to handle Guest requests.
• Can demonstrate an awareness & commitment to controlling shrinkage, stock control & accuracy in stock audit methods.
• Able to work efficiently with strong time management skills and display our company values.
• You work well unsupervised and can demonstrate using your initiative.

ABOUT THE ROLE

Reporting to the Retail Manager, you will be delivering an amazing guest experience and achieve daily sales targets through excellent product knowledge. You will actively engage with Guests in a friendly and helpful manner to maximising sales opportunities whilst ensuring high levels of Guest satisfaction.
Currumbin Wildlife Sanctuary operates 4 busy Retail outlets & vending outposts during peak trade, and you may work in any of these locations throughout any day. Willingness to assist our other departments including our Photography department as required.

To be successful in this role, you must have a high level of customer service ability, communication, and teamwork skills with a minimum of 1 years’ experience in a fast-paced Retail organisation. Have a high level of energy and will have a sense of fun, motivation and inspire all team members to provide outstanding efficient, safe, and memorable guest service. Other key skills and qualifications we are looking for include:

• Previous experience working with daily sales targets.
• You must have excellent communication skills & are comfortable communicating with both local and international Guests, assisting them with their needs.
• A genuine reliable and positive attitude and a high standard of personal presentation.
• Have a high standard of personal presentation & physically fit. Able to lift & move items up to 10kg & can walk long distances indoors & outdoors, in all weather conditions.
• Can demonstrate a flexible, cooperative, ‘can-do’ attitude. A friendly, motivated & calm manner is essential, with the ability to handle Guest requests.
• Can demonstrate an awareness & commitment to controlling shrinkage, stock control & accuracy in stock audit methods.
• Able to work efficiently with strong time management skills and display our company values.
• You work well unsupervised and can demonstrate using your initiative