Casual Shop Supervisor

at  The Salvation Army

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why This Role Matters
Provide supervision of the daily recycling, retail and administrative functions of the Family Store, and assisting the Store Manager, in line with The Salvation Army (TSA) mission and values. Contribute to the store’s success as a source of recurrent income to support Corps and other social activities.
About The Role
We are seeking a dedicated Casual Shop Supervisor for our Atherton Family Store in a casual capacity. This position is based out of Tolga
Salary and conditions are in accordance with the General retail level 4 award.

Key Responsibilities:

• Supervise the daily operations of the Family Store and ensure that it is operating at an optimum level, including; retail space preparation, stock rotation, ensuring pricing policies are adhered to, maintenance of the cleanliness of the store, point of sale service, cash register operations, customer service enquiries.
• Opening & closing the store and supervise balancing the cash registers at the end of the day as required.
• Assist Store Manager to ensure effective marketing of goods for sale; ensures the store is merchandised and stock displayed in a tidy manner
• Assist and support the Store Manager to develop and implement strategies to increase sales figures and ensure store operations are operating at an optimum level.
• Assist in the accountability for the financial management of the store; ensure cash reconciliation is undertaken as per The Salvation Army policy.
• Manage family store workers in an efficient and courteous environment that fosters a productive experience for customers and staff alike, escalating matters to Store Manager and/or Corps Officer as required.

About You:

• Willingness and capacity to work over Saturday trading hours.
• 5 years’ experience in retail and/or customer service desirable.
• 1 years’ experience in mentoring / training staff or ability to demonstrate capability to undertake.
• Marketing experience (in-store and online) is highly desirable
• Proficient in POS systems, Microsoft Office, as well as a willingness to learn and utilise other systems
• Demonstrated people management skills with an emphasis on volunteers and the community.
• Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position
• First aid certificate or willingness to uphold one
• A Nationally Coordinated Criminal History Check
• A valid Driver’s license.

What We Offer:

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Flexible work conditions
• Purchase leave, study leave, Paid parental leave
• Opportunity for training and career development
• Free Onsite parking
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits.
• Novated car leasing, discounts on car hire and purchase.
• Salvos Wellness app and program, including access to Fitness Passport.
• Employee Assistance Program - Independent confidential counselling service

How To Apply
If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Supervise the daily operations of the Family Store and ensure that it is operating at an optimum level, including; retail space preparation, stock rotation, ensuring pricing policies are adhered to, maintenance of the cleanliness of the store, point of sale service, cash register operations, customer service enquiries.
• Opening & closing the store and supervise balancing the cash registers at the end of the day as required.
• Assist Store Manager to ensure effective marketing of goods for sale; ensures the store is merchandised and stock displayed in a tidy manner
• Assist and support the Store Manager to develop and implement strategies to increase sales figures and ensure store operations are operating at an optimum level.
• Assist in the accountability for the financial management of the store; ensure cash reconciliation is undertaken as per The Salvation Army policy.
• Manage family store workers in an efficient and courteous environment that fosters a productive experience for customers and staff alike, escalating matters to Store Manager and/or Corps Officer as required