Category Operations Leader

at  IKEA

Job ID: R0008537
Date posted: 06/08/2024
Company description
Supply Chain Operations (SCO) is a global organisation in IKEA Supply. With our 800 amazing and passionate colleagues sitting in 19 locations around the world we make sure that our customers can buy the IKEA products they desire and love. Together with our partners, we develop and deliver excellent transport and logistic solutions that are simple, affordable, and sustainable. We are able to do so by optimizing replenishment solutions, defining and managing physical goods flow capacity needs, sourcing & developing transport & logistics capacities and leading & securing supply quality.
Job description
As Category Operations Leader you will establish and ensure operational excellence in the area of land transportation, with a long-term focus based on supply chain goal and business plan.

In the role of Category Operations Leader, you will be responsible for:

• Together with Category Manager and/or Category Operations Manager define the Category operations agenda based on the Category’s direction & priorities.
• Play a key role in the definition of current and future logistics and transport service and value proposition.
• Service Provider’s (SP) performance: Support the process of defining and securing SP’s performance (develop KPIs, follow-ups, ways of working, etc.), to meet both todays and future demands.
• Lead relevant projects, based on respective competence and area of responsibility (e.g. digitalisation, innovation, implementation of new concepts, performance management, etc.).
• Lead the development of new concepts, tools, and ways of working to support a sustainable SP management and development. Coordinate and steer the aligned implementation in all locations, globally.
• Responsible for working methods, education packages and other steering documents. Support and/or lead global SPOD / SPOL education meetings.
• Develop and/or support innovations within transport and logistics (process and product perspective); investigate new technologies and solutions; support the implementation and secure needed competence.
• Contribute to the procurement process in the preparation and evaluation of procurement activities with the respective operational know-how (e.g. safety standards, intermodal specifics, etc.).
• Participate in external forums / networks, to be up to date with trends in the industry; support the Category’s business development with operational business and market intelligence.
• Develop new network planning concepts with production cost as a main driver to secure operational excellence and availability for our customers.
• Responsible for new ways of capacity management in transportation and logistics: balance between supply and demand, preconditions, and optimal capacity.

Qualification

You are the talent we are looking for because you bring the following:

• Passion for driving continuous improvement and optimisation in the supply chain with the right proactive approach.
• In-depth understanding of supply chain transport operations, including intermodal solutions, equipment, and road safety regulations and knowledge of transportation rules and regulations.
• Knowledge of emerging transportation technologies (e.g., automation, electrification).
• Proficiency in using key performance indicators for supply chain management.
• Strong desire to understand IKEA’s supply chain.
• Alignment with IKEA’s vision, values, and culture.
• Several years of experience in transportation management.
• Strong interpersonal skills, including the ability to build relationships across all levels of an organization.
• Strong analytical skills to translate business needs into actionable initiatives.
• Global perspective and ability to operate in a matrix environment.

More Information
We look forward to receiving your application in English, latest by 31st of August 2024. For further information please contact the hiring manager Ernesta Meinoré, ernesta.meinore@inter.ikea.com. If you have any questions about the recruitment process, please contact the People & Culture Generalist Désirée Dhinnin, desiree.dhinnin@inter.ikea.com.
This role is full-time 40 hours per week) and based in Pratteln, Switzerland.

• Together with Category Manager and/or Category Operations Manager define the Category operations agenda based on the Category’s direction & priorities.
• Play a key role in the definition of current and future logistics and transport service and value proposition.
• Service Provider’s (SP) performance: Support the process of defining and securing SP’s performance (develop KPIs, follow-ups, ways of working, etc.), to meet both todays and future demands.
• Lead relevant projects, based on respective competence and area of responsibility (e.g. digitalisation, innovation, implementation of new concepts, performance management, etc.).
• Lead the development of new concepts, tools, and ways of working to support a sustainable SP management and development. Coordinate and steer the aligned implementation in all locations, globally.
• Responsible for working methods, education packages and other steering documents. Support and/or lead global SPOD / SPOL education meetings.
• Develop and/or support innovations within transport and logistics (process and product perspective); investigate new technologies and solutions; support the implementation and secure needed competence.
• Contribute to the procurement process in the preparation and evaluation of procurement activities with the respective operational know-how (e.g. safety standards, intermodal specifics, etc.).
• Participate in external forums / networks, to be up to date with trends in the industry; support the Category’s business development with operational business and market intelligence.
• Develop new network planning concepts with production cost as a main driver to secure operational excellence and availability for our customers.
• Responsible for new ways of capacity management in transportation and logistics: balance between supply and demand, preconditions, and optimal capacity