Catering Assistant

at  Royal Shakespeare Company

DO YOU HAVE A GOOD UNDERSTANDING OF EXCELLENT CUSTOMER SERVICE? DO YOU HAVE A PASSION FOR FOOD AND DRINK? CAN YOU ASSIST AND SUPPORT WITH THE DELIVERY OF HOSPITALITY AND EVENTS?

The RSC is looking for a Catering Assistant – Food and Beverages to join our Catering team to assist in the efficient running of our Cafes, Bars, iconic Rooftop Restaurant and staff dining room in Stratford-upon-Avon.
Reporting to our Catering Manager, you will deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience. You will be responsible for food and beverages across our Cafes and Bars.
See where you’ll be working with our 360-degree tour.

What ‘s in it for you:

• Full training and personal development
• Complimentary theatre tickets
• No split shifts
• Consecutive days off as standard
• Reduced working hours on Sundays

Your responsibilities will include:

• Work collaboratively with the Catering Management team in the delivery of leading food and beverage offer across all catering areas on site
• Always ensure that the departments are presented in a style appropriate to the service
• Greet and welcome all customers in a consistently warm and enthusiastic manner
• Have detailed knowledge of all food and drinks on the menu
• Take responsibility for all food and drinks ordered, ensuring that the style of service is friendly, efficient, and informal
• Always ensure the correct presentation of the catering areas and ad hoc function spaces in line with agreed standards
• Always follow Company Health & Safety guideline

To be successful in this role you must:

• A good understanding of excellent customer service
• The ability to work quickly and cleanly under pressure
• A passion for food and drink
• Excellent standards of personal appearance
• Have the ability to operate a till and process card payments

This is a full-time, permanent contract based in Stratford-Upon-Avon where you will be dealing with food and beverages. The position is for 39 hours per week, working a variety of shifts, including evenings and weekends.

Your responsibilities will include:

• Work collaboratively with the Catering Management team in the delivery of leading food and beverage offer across all catering areas on site
• Always ensure that the departments are presented in a style appropriate to the service
• Greet and welcome all customers in a consistently warm and enthusiastic manner
• Have detailed knowledge of all food and drinks on the menu
• Take responsibility for all food and drinks ordered, ensuring that the style of service is friendly, efficient, and informal
• Always ensure the correct presentation of the catering areas and ad hoc function spaces in line with agreed standards
• Always follow Company Health & Safety guidelin

To be successful in this role you must:

• A good understanding of excellent customer service
• The ability to work quickly and cleanly under pressure
• A passion for food and drink
• Excellent standards of personal appearance
• Have the ability to operate a till and process card payment